Hilton Garden Inn Hanoi Review Best Budget Hotel in French Quarter

June 16, 2019 in Hilton, Travel - 23 Comments
hotel room with King bed Hilton Garden Inn Hanoi

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Searching for an inexpensive Hanoi hotel in the French Quarter? This review of the Hilton Garden Inn Hanoi will make the decision for you. Plus it’s the only Hanoi hotel that offers a secret free perk that will save you money! 

Thanks to the Cathay Pacific New Year’s Eve mistake fare I spent a few days in Hanoi. The first night at the Hilton Garden Inn Hanoi and the last two at the Sofitel Legend Metropole Hanoi.

I was taking a chance booking the Hilton Garden Inn Hanoi, a hotel with only a review or two outside of TripAdvisor.

Staying in a place without a lot of reviews can be risky. Sometimes the gamble doesn’t pay off but this time it did.

Read my Hilton Garden Inn Hanoi review to find out why this is the best budget hotel in Hanoi’s French Quarter.

Hilton Garden Inn Hanoi Review Best Budget Hotel in French Quarter

hotel room with King bed Hilton Garden Inn Hanoi

Located in the Central Business District (CBD) of the French Quarter, the Hilton Garden Inn Hanoi offers 87 modern rooms with free Wi-Fi.

Built in 2013, the 11 story hotel is one of the newer hotels in the area. Guest rooms are located on floors 3 through 10. The top floor belonging to the Santal Spa.

Pro-tip: The spa is not affiliated with Hilton so you can’t charge services to your room nor earn Hilton points.

Want an outstanding massage? Go to La Siesta Spa Trendy. I had one of the best massages of my life. A 90-minute massage for 713,000 VND or $30.44. So worth every penny! 

I stayed in the French Quarter because my friend was staying at the Hilton Hanoi Opera. I considered staying there but the Hilton Garden Inn Hanoi was a better value.

The Hilton Garden Inn Hanoi is comparable to a Hyatt Place. A hotel without the extras like bellhops and concierges.

Think of a Hilton Garden Inn as a base model car. You get what you want and need but don’t have to pay more for things you wouldn’t use.

Getting to the Hotel

Getting to the hotel from the Hanoi (NoiBai) Airport was easy. The Hilton Garden Inn Hanoi is about 45 minutes from the airport. You can take a taxi, hire a car, or take a bus. The cheapest option is the bus but it takes longer because of all the stops.

Private roundtrip transportation from Hanoi Transfer costs $24. I planned to book a different company for the return trip for comparison purposes. So I booked a one-way from the airport for $16. But I had great service from Hanoi Transfer that I used them again for the $11 return trip.

My driver was a polite young man who was waiting for me with a sign with my name. He helped with my bag and even opened the car door.

Pro-tip: The fastest way to book with Hanoi Transfer is via email.

I emailed Hanoi Transfer and booked my pickup while at the airport lounge in Danang. The flight to Hanoi was only 1 hour 20 minutes. Very impressed that they were able to arrange and have a driver waiting for me given the short notice.

Check-In

hotel reception desk

Check-in was quick and efficient. I arrived at about 4:16 PM and it wasn’t very busy. They acknowledged my Hilton Honors Diamond status, offered me a chilled welcome drink, and upgraded me to a 1 bedroom King Suite.

Pro-tip: If you have any level Hilton elite status such as Gold status, the Hilton Garden Inn Hanoi will upgrade you to a suite.

King One Bedroom Suite With Living Room

Each of the six rooms on the 10th floor is a 538 square foot king one bedroom suite with living room. My suite, 1002, was near the elevator.

If you’re traveling with family or just want extra space to spread out, a one bedroom King Suite is the way to go. The entire suite from the half bath, living room, bedroom to the bathroom is roomy. It’s not huge but it’s spacious and non-confining.

Pro-tip: The air conditioning turns off when you leave the room. So after being gone all day, it may take a few minutes for your room to cool down.

Half Bath

King one bedroom suite half bath

To the left of the room upon entering the room was a generous sized half bath. The marble countertop had a sink, box of tissue, two face cloths, and a bar of soap. But no hand towel. 🙁

toilet with washlette
Who doesn’t like a clean bum?

The toilet included a Toto washlet. Most hotels have a hand spray vs a washlet which is more common in hotels that cater to American guests.

A nice feature was the telephone extension on the wall by the toilet. Because we’ve all been there – on the pot and the phone rings…

Living Room

hotel suite living room
Room to spread out

The living room had a two seater sofa, chair, large ottoman, small glass top table, desk, work chair, TV, DVD player, and console. 

living room in hotel suite
Another view of the living room

The console held a small refrigerator, coffee pot, two coffee mugs, two glasses, coffee, tea, and an ice bucket.

TV, fridge, and coffee pot
Big enough to keep drinks cold

Having an empty fridge to chill water bottles and other beverages is a great perk in a city like Hanoi where it can get hot.

Behind the TV was a surge protector power strip with two AC outlets, an ethernet connection, and a USB port.

surge protector in hotel room
Ports to plug in all your electronics

The desk was medium sized, large enough to hold a lamp, telephone, computer modem, two bottles of water with room for a laptop and some paperwork.

hotel work desk
Work or watch TV?

Pro-tip: The internet slowed significantly after 8:30 PM. The other guests must have returned to their rooms and started checking Facebook. 🙂

Closet

The closet is in the living room along the half bathroom wall.

Before the closet is a builtin luggage rack with drawer and slanted pull out shoe rack.

hotel room luggage rack i
Nice spot to put dirty shoes

Inside the closet were a laptop-sized safe, clothes hangers, two sets of slippers, and two more drawers.

hotel suite closet with safe
Lots of space to hang clothes in the closet

The last door contained an ironing board, iron, and another clothes rack.

ironing board
If you feel inspired to iron

Bedroom

King bed

The bedroom is roomy and you can walk around the bed without stumbling or having to turn or angle your body. There are at least three feet of clearance on each side of the bed.

The King Serta Suite Dreams bed with 250 thread count sheets was so comfortable. A good thing but unfortunate when I don’t have time to lounge around and relax in bed.

All the rooms have a Serta bed and 250 thread count sheets. So whatever room type you book, you’ll enjoy a great night’s sleep. And if you can’t sleep and want to read, each side of the bed has a reading light.

Two glass top bedside tables flanked the bed. Each had a drawer and space for storage. The one closest to the window had a lamp, clock, and telephone. While the table nearest the bathroom had a lamp and telephone extension.

bedside table at hotel
More storage by the side of the bed

An ottoman padded bench was at the foot of the bed. This makes it easy to sit down and take off your shoes.

hotel bed and bench
Doesn’t the bed look inviting?

By the window was an armless chair for watching TV.

hotel bedroom chair
chair

The TV was along the wall across from the bed. Next to this was a second desk that functioned as a vanity.

hotel TV and vanity
Relax in bed and watch a movie

Bathroom

hotel bed
bathroom with a view

The bathroom design feature to make the room look larger is the one area where some people may have an issue. There’s a glass window separating the bedroom and bathroom.

But there are closable blinds. So if you’re traveling with someone or want privacy, you don’t have to provide a peep show.

open hotel bathroom
Blinds offer privacy

There’s a single sink large marble countertop with Crabtree & Evelyn toiletries.

hotel bathroom
The Hilton Garden Inn Hanoi suites have a shower and tub

Unlike the half bath, there isn’t a washlet in the full bath but there’s a telephone extension.

The other off thing about the bathroom is the towel rack. Instead of being near the shower and/or bathtub, it’s next to the toilet. I’d understand the towel placement if there was a washlet but there isn’t. I think it’s more that there wasn’t any other place to put it.

hotel room toilet
Another phone

Pro-tip: The washcloths were super thick but the hand and body towels were very thin. That small detailed reminded me that this was a value priced hotel.

The bathroom had a large step up glass shower with rainwater showerhead, separate handheld, and a soaking tub.

Not your typical tiny shower where you have to worry about knocking your elbows on the wall. At the Hilton Garden Inn, two people can fit in the shower with room to spare.

suite hotel room shower
Room for two…

As in many other countries, except the US, the tub included a handheld shower nozzle.

tub with shower nozzle
The handheld nozzle makes it easier to give the little ones a bath

Water pressure was perfect and it didn’t take too long for the water to heat up.

View

Hanoi French Quarter at night
view from my room

My room overlooked the front of the hotel. 

Fitness Center

hotel fitness center
Small gym

The fitness center is open 24 hours. It’s not very big, a couple of treadmills, elliptical, bench, free weights and a few other pieces of equipment. But it’s air conditioned so you can get your work out in without dying of heat stroke.

Laundry Room

self service laundry at hotel
free self-service laundry

The laundry room is the Hilton Garden Inn Hanoi’s secret perk that no one knows about. Now you do…

Located on the 10th floor, it’s free for hotel guests. Yep, free to wash and dry. You provide the soap.

seating in hotel laundry room
Kick back and wait for your laundry

How cool is that! I didn’t have to use my Scrubba to wash my clothes. This is a great feature for families, if you’re visiting Hanoi during the hotter months, or are staying for a week or more.

Pavilion Pantry Market

sodas for purchase

Open 24 hours you can pick up essentials and snacks in the Pavilion Pantry Market located in the lobby.

snacks for sale at hotel
snacks and essentials for purchase

Business Center

printer, copy machine at hotel
Print your boarding pass

Located in the lobby across from the front desk, the business center has a computer, printer, and copy machine available for use.

There are also empty desks for laptop users.

Food

The Garden Bar

hotel bar
fully stocked bar

After checking in, dropping off my luggage, taking photos and video of my room, I was hungry. Too hungry to go out so I ate at the hotel bar/restaurant.

The Hilton Garden Inn Hanoi’s on-site bar, The Garden Bar, is open from 10 am to 10 pm. On the same level as the lobby, if you sit by the window you can people watch.

hotel bar seating
casual dining in the bar

Be sure to check out the bar specials. They had a glass of Sapporo beer and snack (choice of a cheese plate, chicken wings, beef skewers, or fish & chips) for 130,000 VND or $5.55.

The Heart of the Garden special included a Caesar salad with grilled chicken, grilled Norwegian Salmon, creme brulee, and tea or coffee for 299,000 VND or $12.76.

I ordered the grilled steak baguette: grilled rump steak on a crispy baguette served with fries and a side salad for 215,000 VND or $9.18.

steak baguette meal
Sandwiches come with a side and salad

The food was good and hit the spot. I was able to go to sleep with a full belly. 🙂

Later back in my room I realized that it cost more to eat in the restaurant than ordering room service. 🙁

Had I ordered the same item from room service the price was 185,000 VND or $7.90.

Pro-tip: Menu prices in Hanoi and other cities in Vietnam includes taxes and tip.

The Garden Grille

hotel restaurant
The Garden Grille restaurant

If your room includes breakfast at the Hilton Garden Inn Hanoi you’ll want to stop by The Garden Grille on R floor. Open from 6 am to 10 am (10:30 am on Saturday and Sunday), the all you can eat buffet serves a variety of dishes.

There’s no way you’ll walk away hungry. Everything from fresh fruits, salad, pastries, and cereals. American breakfast items such as bacon. Asian selections like dim sum, noodles, and pho.

fruit at hotel buffet

hotel breakfast buffet fruit

 

bacon
Can’t have too much bacon

 

two types of sausage
two types of sausage

 

sauteed vegetables
sauteed vegetables

 

tomatoes and beans
tomatoes and beans

 

fried rice
fried rice

 

glass noodles
glass noodles

 

bao
bao

 

dim sum
dim sum

 

charcuterie
charcuterie: meats and cheeses

 

pastries and bread
various pastries and breads

 

salad
salad

 

yogurts at hotel breakfast buffet
various types of yogurt

 

breakfast juices
juice station

 

There’s even a made to order egg station.

made to order egg station
Fresh egg dishes

Service was fantastic. The friendly servers were quick to remove plates and were eager to please. The chef even came over to see if I wanted a bowl of pho.

hotel pho
Love starting my morning with a bowl of pho

Use Points or Pay Cash

Hilton stopped using a traditional award chart instead they use dynamic flexible pricing. A free night at a Hilton hotel can cost 5,000 points to 95,000 depending on the hotel category (which they no longer use).

A free night at the Hilton Garden Inn Hanoi can cost as little as 10,000 points. Because hotel rooms are inexpensive and I’m using my points for another trip, I paid cash.

You should do what works best for you. Hilton points are easy to earn if you have cards like the Hilton Honors Surpass (learn more) and Hilton Honors American Express (learn more).

Hilton Garden Inn Hanoi
20 Phan Chu Trinh
Hoan Kiem, Hanoi
84 24 3944 9396

Check rates and read reviews | Hilton.com | TripAdvisor

Things to Do & See Nearby

You can’t beat the location of the Hilton Garden Inn Hanoi. You can easily walk to the Hanoi Opera House and Hoa Lo Prison.

The Old Quarter, Hoan Kiem Lake, and Ho Chi Minh Mausoleum and museum are a further but doable walk.

 

Conclusion

Hope you enjoyed my review of the Hilton Garden Inn Hanoi. It offers a budget-friendly value without sacrificing air conditioning and Wi-Fi.

At only 10,000 Hilton points, it’s a great redemption for award nights. But be sure to check the cash rate because it could be worth paying for your stay.

Close to major attractions and with free self-service laundry the Hilton Garden Inn Hanoi should be your first choice when staying in Hanoi.

Here’s how to get a Vietnam visa.

Would you rather use points or pay cash for your hotel?

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Debra Schroeder

Debra is a former 12-year travel industry executive and has traveled the world using airline miles and credit card points since 1994. She'll teach you the secrets of traveling well for less.

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23 Comments

  • The below responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.
  • Cristina Petrini June 17, 2019 at 8:24 am

    Hilton and Best Western always my top picks, they never disappoint!

  • Krysten Quiles June 17, 2019 at 11:58 am

    Yes please! I typically like Hiltons in general and this one looks super nice. Would love to check it out sometime!

  • Amber Myers June 17, 2019 at 12:40 pm

    This looks like a great place to stay! I always love when I can find a place on a budget. I will keep this place in mind.

  • Tara Pittman June 17, 2019 at 12:41 pm

    That bathroom is awesome. I love that the bathroom has a but washer as I do love my bidet at home.

  • Sarah Bailey June 17, 2019 at 3:38 pm

    What a lovely looking place to go and stay. It is amazing the reasonable budget hotels you can find when you look in the right places.

  • Jessica Joachim June 17, 2019 at 3:59 pm

    Hilton Hotels are always amazing to stay at! You get so much bang for your buck and they are a great way to stay somewhere familiar when you are traveling. Plus the food in your photos looks AMAZING!

  • Alvern @ Success Unscrambled June 18, 2019 at 3:23 am

    When I travelled to Vietnam I decided not to stay in one of those brand name hotels as I wanted to get a feel for local-living so I stayed in a small family run hotel and although the room was not that exquisite I was able to be in the think of things and walk to most places. It was great.

  • Leah June 18, 2019 at 8:03 am

    OH how fun! I love that bathroom and the food choices look great! I wanna visit!

  • Ceci Rey June 18, 2019 at 8:17 am

    This looks fantastic. Your pictures and descriptions are on point. Even the food looks great too!

  • Brittany June 18, 2019 at 12:10 pm

    Great review. Looks like an amazing place to stay. Always looking for budget friendly while traveling!!

  • Krista June 18, 2019 at 4:30 pm

    Thanks for the tip about the air conditioner. I am not sure how I feel about that. I understand why they do it. But it is so nice to come back to a fully cooled off room after a long, hot day.

  • Hannah Marie June 19, 2019 at 2:40 am

    Looks like you found yourself a very convenient, clean and amazing place to stay. Hilton is one of the topnotch hotels to stay in. No question that I will have next stay there.

  • Terri Beavers June 19, 2019 at 12:10 pm

    I love staying at hotels that are clean and roomy like this one is. I’ve always had a great time when staying in HIlton Inn’s.

  • Brittany Vantrease June 19, 2019 at 1:35 pm

    I’ve never had the chance to stay at a Hilton hotel, but this looks like it wouldn’t disappoint. Perhaps I can talk to my husband about staying at one the next time we are out of town.

  • Kiwi June 19, 2019 at 3:20 pm

    I really enjoy Hilton Garden Inns. You did a really good review here!

  • Jennifer Tanney June 20, 2019 at 7:16 pm

    If that’s a budget hotel all I’ve ever been to are hole-in-the-wall hotels. I love the fact that you could get upgraded so easily. The food looks really good and the room is really nice. The free washer and dryer are so great to know about. It looks like a really nice place to stay.

  • Enriqueta E Lemoine June 22, 2019 at 3:34 am

    Looks like a nice hotel for an affordable price. Also love the tips scrambled in!

  • Stephanie Adventures in Aussieland June 22, 2019 at 4:47 am

    OMG it looks like you had a beautiful stay! The room was so much bigger than all of the places I stayed when I was in Vietnam, I will 100% look into this on my next trip to Hanoi

  • Peachy @ The Peach Kitchen June 22, 2019 at 2:47 pm

    The Hilton garden Inn in Hanoi looks like a really nice hotel. I will keep this in mind when we decide to visit Hanoi. Thanks for the tips.

  • Laura Schwormstedt June 23, 2019 at 5:29 pm

    Ohh I have to say that I always enjoy staying at the Hilton and this one looks great, so spacious, great facilities and what a relaxing space to chill out

    Laura x

  • Kiwi July 9, 2019 at 5:17 pm

    I really want to go to NOLA this year. This hotel looks amazing must look into it when booking my next trip!

  • Steve C Leonardo December 20, 2019 at 12:29 pm

    I have booked at Hilton Garden Inn for 5 nights using 40,000 pts (total) for next April right around the Hanoi Formula One Grand Prix days. The 40,000 points was a steal because the rooms were costing more than $300 a night.
    I will look to use the car service from the airport.
    I am wanting to know if there is a way to pay and add-on breakfast daily. I believe a recent Beijing trip to a Hilton hotel offered me to pay an amount to add-on breakfast/lounge access
    Thank you for the tips!

    • Debra Schroeder December 24, 2019 at 6:11 pm

      Hi Steve,

      You can check with the hotel, I’m sure they’d be willing to work something out. The food is inexpensive at the hotel.

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